Privacy Policy

Last Updated: 1/22/2025

Introduction

At Templatr, we are committed to protecting your personal data in compliance with GDPR and industry best practices. This policy describes how we collect, use, and secure your information when using our service.

Data Collection

We only collect data necessary for service operation:

  • All information necessary for creating and managing your account
  • Secure authentication data
  • HTML templates and JSON data for PDF generation
  • Usage statistics: number of PDFs generated and associated metadata
  • Payment information processed by our secure payment provider
  • API keys and webhook configurations
  • Location data for automatic currency detection

Data Usage

Your data is used exclusively to:

  • Generate your PDFs from your templates and data
  • Manage your authentication and secure account access
  • Enforce monthly quotas according to your pricing plan
  • Send quota alerts and important notifications
  • Process your payments securely
  • Provide technical support
  • Generate templates with artificial intelligence (optional feature)
  • Improve our services based on anonymized analytics

Data Protection

We implement advanced security measures including encryption of all communications, secure password hashing, token-based authentication with automatic expiration, user-isolated storage, automatic data backups, and protection against common attacks.

Cookies

We use essential cookies for service functionality. These cookies are necessary to maintain your session and preferences.

Third-Party Services

We use GDPR-compliant certified third-party services:

  • Certified secure payment processor
  • Cloud infrastructure for hosting and storage
  • Transactional email service

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to the processing of your data
  • privacy.rights.list[4]

Data Retention

Account data: retained while your account is active. Templates: retained until manually deleted. Generated PDFs: automatically deleted after 30 days. Logs: temporarily retained for troubleshooting. Payment data: managed according to banking security standards. Complete deletion available upon request.

Changes

We reserve the right to modify this policy. Significant changes will be notified by email.

Contact

For any questions regarding this policy, contact us:

Email: [email protected]
Website: https://templatr.io